Field Engineer Supervisor in Hauppauge, NY at Custom Computer Specialists, Inc.

Date Posted: 11/26/2019

Job Snapshot

Job Description

We are currently looking for a Supervisor of Associate Systems Engineers to join our team!

Responsibilities

  • Technically assess and supervise approximately 15-20 Associate System Engineers
  • Determine assignments, resource allocation, scheduling, issue resolution and overall performance of each employee 
  • Manage, develop, train, and mentor team on projects and assess performance for engagement and year-end reviews
  • Plan career development and technical certifications/skills paths
  • Actively work with the Program Leadership team to set employee expectations, ensure deadlines are met, and lead change efforts effectively
  • Supports the Leadership Team in identifying and mitigating resource issues
  • Ensure compliance with Company and Program’s standards, processes, and guidelines

Qualifications

  • 5 years’ experience in being a member of a leadership team managing 15+ resources
  • Strong technical acumen
  • Strong communication and influencing skills
  • Strong team building and conflict resolution skills
  • Experience in Quality Management and driving quality performance
  • Solid aptitude across Microsoft Office Suite - especially Word, Excel, Visio and PowerPoint
  • Strong customer service skills
  • Excellent attention to detail
  • Proficient in English
  • Qualified candidates should possess the following technical skills:
    • A minimum of 5 years’ experience in LAN/WAN environments with responsibility for managing integration teams
    • Experience is resource management and development
    • Technical Knowledge and Experience in the following areas
    • Cisco Infrastructure Wireless experience/knowledge
    • A thorough understanding of network infrastructure and protocols (e.g. TCP/IP, IPX,)
    • Knowledge of VLAN structures and configuration backup
    • General knowledge of content delivery proxy servers
    • Desktop OS, NOS and application support experience

The position is based in Hauppauge, LI and will require moderate travel into the five boroughs of New York City.